Dear Customer:
Hello, ProEX is expected to upgrade part of the mainnet and token wallets at 00:00 on February 25, 2023 (UTC+8). The details are as follows:
1. The currencies involved in wallet upgrade and maintenance are: BTC、omni-USDT、TRX、MATIC、ETH、ETHW
2. If there is a deposit order during the wallet upgrade, the account will be delayed. After the wallet upgrade is completed, the recharge will return to normal
3. If there is a withdrawal order during the wallet upgrade, the withdrawal will be delayed. After the wallet upgrade is completed, the withdrawal will return to normal
4. Wallet upgrade is expected to last for 1 hour
Notice:
1. After the wallet upgrade is completed, ProEX will assist users in dealing with any problems encountered during the upgrade process
2. After the wallet upgrade is completed, the recharge and withdrawal channels will automatically return to normal, and no further announcement will be made. Sorry for the inconvenience caused during the wallet upgrade! If you have any questions, please ask through online customer service, we will serve you wholeheartedly!
ProEX Team
【ProEX Customer Service Center】
Service Email ：support@proex.io
Official Website：https://www.proex.io/en_US
Help Center：https://proex.zendesk.com/hc/en-us
Service Time：（UTC+8）10:00-18:00 Every Monday to Friday.
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